Last Updated: January 2026

uubuzz Privacy Policy — Our Commitment to Protecting Your Data

This page explains, in plain language, how every piece of information you provide to uubuzz is collected, why it is kept, and how it is protected. Read it, stay informed, and browse with confidence.

Version 3.1 Published in Bengali GDPR-Inspired Policy
Key Highlights at a Glance
  • Your data is never sold to third parties
  • All data is encrypted with SSL TLS 1.3
  • Only the information that is strictly necessary is collected
  • You have the right to request deletion of your data
  • Clear and transparent information is provided regarding cookie usage
  • Data from minors is never collected
The Core Principles Behind Our Policy

Uubuzz's Six Commitments to Data Protection

Before reading the full Privacy Policy, here are six core principles you should know.

Your Data Is Never Sold — Ever

Uubuzz does not sell member data to any advertising networks or data brokers. Your name, phone number, and betting activity are used solely for our own internal services.

Only the necessary information is collected

Uubuzz does not ask for unnecessary information at registration. Your name, phone number, and age verification are all that's required. If any additional information is ever requested, the reason will be clearly stated.

Internal Access Restricted

Only designated departments within uubuzz can access member data. Every access is logged and regularly audited.

Right to Erasure

You may request that your account and associated data be deleted. Everything will be removed, except for data we are required to retain under our licensing obligations.

Regular Security Audits

An independent third-party cybersecurity firm audits uubuzz's data protection infrastructure at least twice a year. Any vulnerabilities identified are addressed immediately.

1. About This Privacy Policy

This Privacy Policy ("Policy") describes how member data is handled through the uubuzz.top website and its associated Android application. By creating an account or using the platform, you agree to the terms of this Policy.

This policy was originally written in Bengali to help Bangladeshi members understand it easily. However, the legally binding version is in English — in the event of any conflict, the English version takes precedence. uubuzz operates under an international gaming licence and is committed to complying with all relevant data protection laws.

Please Note: This policy may be updated at any time. You will be notified of any significant changes via SMS or email.

2. Information We Collect

Uubuzz only collects information that is strictly necessary. When you register, make a payment, or contact support, a different set of data is collected for each of those interactions.

Data Type When It Is Collected Mandatory
Name & Mobile Number At Registration Yes
Date of Birth & National ID During KYC Verification For Withdrawals
Email Address At registration or in your profile Optional
Payment Method Details On deposits/withdrawals Yes
Device & IP Information Automatic on every login For your security
Betting & Gaming History While Using the Platform Licensing Obligations
Support Chat Content When Contacting Support For Troubleshooting

Device information and IP addresses are collected automatically — primarily to detect multiple accounts, prevent fraud, and maintain account security. This data is not used for advertising purposes.

3. How Your Information Is Used

Uubuzz uses the data it collects for specific, defined purposes only. No information is used beyond the purpose for which it was originally collected.

  • Account Management: For login, password resets, and profile information updates.
  • Payment Processing: To confirm deposits and ensure withdrawals are sent to the correct account.
  • Security & Fraud Prevention: To detect suspicious logins and identify duplicate accounts.
  • KYC Verification: To verify age and identity in order to meet licensing requirements.
  • Customer Support: To verify accurate information for issue resolution.
  • Platform Improvement: To understand which features are used most — all data is analysed on a fully anonymous basis.
  • Bonuses & Promotions: To send you relevant offers — though you can opt out of marketing messages at any time.
  • Responsible Gaming: To detect unusual betting patterns and provide assistance in the best interest of our members.
Know exactly: uubuzz never shares your betting activity with insurance companies, banks, or advertisers.

4. Data Sharing Policy

Uubuzz does not sell any member's personal data to third parties. However, data may be shared in a limited number of circumstances:

  • Payment Providers: Only the payment details necessary to process bKash, Nagad, and Rocket transactions are shared with those providers. Each provider is bound by its own privacy policy.
  • Game Provider: Game providers such as Pragmatic Play and Evolution only receive anonymous session IDs — never your name or phone number.
  • KYC Verification Provider: Your information is shared with an internationally accredited KYC provider for identity verification only. Use of this data for any other purpose is strictly prohibited.
  • Law Enforcement: uubuzz is legally required to provide information upon a valid court order or official request from a licensing authority.
  • Anti-Money Laundering: Reporting suspicious transactions to international financial intelligence authorities is a legal obligation we are required to fulfil.

Your data is not shared with anyone beyond the categories listed above. In the event of a company merger or acquisition, members will be notified in advance.

5. Data Retention Period

Uubuzz does not retain data beyond what is necessary. However, certain information must be kept for a defined period as required by the terms of our international gaming licence.

  • Account Information: For the duration of your active account and for 5 years after closure — as required by our licensing obligations.
  • Transaction Records: 5 years from the date of the last transaction.
  • KYC Documents: 5 years from the date of verification.
  • Support Conversations: 2 years — in case of potential dispute resolution needs.
  • Login Logs & Device Information: 1 year — for security audit purposes.
  • Marketing Preferences: Any request to opt out of marketing communications takes effect immediately.

Any data outside the scope of legal obligations will be deleted upon your request. The deletion process is typically completed within 30 business days.

6. Cookies & Tracking Technologies

Uubuzz uses cookies on its website. Cookies are small text files stored in your browser that help the platform function smoothly.

  • Essential Cookies: Maintaining your login session and remembering your language preference — the platform cannot function without these.
  • Functional Cookies: Remembers your preferred odds format and sports categories.
  • Analytics Cookies: To understand which pages are visited most — completely anonymously.
  • Security Cookies: To prevent cross-site request forgery (CSRF) attacks.

Uubuzz does not use third-party advertising cookies. You can disable cookies through your browser settings, though some features may not work as a result. The same policy applies to the Android app — it only requests necessary permissions.

On the Android App: The uubuzz app does not access your contacts, camera, or microphone — it only requests permission to send push notifications.

7. Your Right to Data Protection

As a uubuzz member, you have a number of important rights. To exercise any of them, please contact our support team.

Your Rights

What You Can Do to Protect Your Data

Every uubuzz member holds the following rights.

Right to Access Your Data

You can request a copy of the data uubuzz holds about you. Submit a request to support and it will be sent to you within 30 days.

Right to Correct Your Information

You can update any inaccurate or outdated information — either directly through your profile or by contacting support.

Right to Erasure

You may request the deletion of any data that falls outside our legal obligations. The process is completed within 30 business days.

Right to Restrict Processing

You may request that your data be restricted from use while an investigation is ongoing.

Right to Opt Out of Marketing

To opt out of promotional SMS or emails, unsubscribe from any message or notify our support team — the change takes effect immediately.

Right to Data Portability

To download your data in a machine-readable format (CSV/JSON), please submit a request to our support team.

Security Strength
SSL TLS 1.3 Encryption Coverage100%
KYC Verification Accuracy99.6%
Data Deletion Requests Fulfilled (within 30 days)98%
Unauthorized Access Prevention Rate99.9%
Annual Security Audit Passed100%

* Internal monitoring statistics, 2026–26

8. Protection of Minors

Uubuzz strictly does not collect data from or allow platform access to anyone under the age of 18. Age verification is mandatory during registration.

If we receive evidence that someone under the age of 18 has registered an account, that account will be immediately closed and all associated data will be deleted. Any transactions involved will be handled in accordance with applicable legal requirements.

A note for parents: If you believe your child is using uubuzz, please contact us immediately at support@uubuzz.top. We will take prompt action.

9. Policy Changes & Updates

Uubuzz updates this Privacy Policy as needed. When significant changes are made:

  • An SMS will be sent to your registered mobile number.
  • A notice will be displayed upon login to the platform.
  • The "Last Updated" date at the top of the page will change.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree with the changes, you may close your account.

Last Updated: January 2026 · Next scheduled review: July 2026.

10. Contact & Complaints

For any questions about our Privacy Policy, or to request access to or deletion of your data, please contact us through the following:

  • Email: support@uubuzz.top (use the subject line "Privacy Request")
  • Live Chat: Available 24/7 by logging in at uubuzz.top

Standard requests are responded to within 3–5 business days. More complex requests, such as data copies or deletions, may take up to 30 business days.

If you are unsatisfied with our response, you have the right to file a complaint with the relevant licensing authority.

FAQ

Privacy Policy — Frequently Asked Questions

This is known as an accumulator or parlay bet — multiple event outcomes combined into a single wager. To place one on uubuzz, go to the Sports or Live section and click the odds for the outcome you want from the first match; it will be added to your bet slip. Continue clicking the odds for your second, third, and additional selections. Once you have more than two selections on your slip, the "Accumulator" or "Acca" option will appear automatically. Enter your total stake and the combined odds along with your potential return will be displayed. Keep in mind that all selections must win for the bet to pay out — if any one loses, the entire bet is lost. That said, the odds multiply together, so a winning accumulator can deliver significantly higher returns. The maximum number of selections allowed varies by event, but typically goes up to 15.

uubuzz supports Bangladesh's most widely used mobile banking services. Currently accepted payment methods are bKash, Nagad, and Rocket (Dutch-Bangla Bank). All three support both deposits and withdrawals. To make a deposit, go to the Payment section, select your preferred method, send the specified amount to uubuzz's merchant number, and confirm with your transaction ID. Your balance is typically credited within 5 minutes. For withdrawals, you must use the same method you deposited with. Importantly, only mobile banking accounts registered in your own name are accepted — transactions from third-party accounts will not be processed.
Safe & Transparent Platform

Your data is safe at uubuzz — join with confidence

Bank-grade security, transparent policies, and 24/7 support — at uubuzz, your data and your money are equally protected.

18+ only · Please gamble responsibly

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